Terms & Conditions

Before you order

If you want to be sure about colour then please use our sample service.

If you would like to discuss product details, thicknesses and tolerances the please contact us at sales@plasticsheetsdirect.co.uk.

Please be aware that it is your responsibilty to ensure that the products you purchase are fit for purpose. CDM Retail Displays Ltd does not offer any warranties of any kind, and therefore will not be liable for any damages what so ever.

Payment and delivery

Please note that our prices are inclusive of VAT.

We accept payment from major credit card and debit cards, cheque or bank transfer (details to be agreed) and by paypal.

Your order will be despatched upon receipt of cleared funds.

Delivery dates are advised based on the information available at the time an order is placed.

We do not accept responsibility or costs directly or indirectly as a result of a delayed delivery.

Regardless of delivery method (Royal Mail/Pallet Service/Courier), the risk in goods shall pass to you when a signature has been recorded accepting the delivery.

Good will be despatched when we receive cleared funds. Delivery will normally take place between two to seven working days.

Any special delivery requirements must be agreed in writing in advance of the order being despatched.

Please note that prices on screen / quoted are to the best of our ability correct. In the event that an incorrect price is on screen / quoted we reserve the right to revise the price, providing that we have notified you in a reasonable time period and agreed that you still wish to make the purchase at the revised price.

Returns policy

Please contact sales@plasticsheetsdirect.co.uk within 2 days of receipt if your product is damaged or faulty. Please confirm the nature of the problem together with a photograph if necessary. Any replacement and collection of product will be agreed with you directly and within a reasonable time frame.

Should you wish to return your order, you have 7 days to do so from the date you received your order by post or email sales@plasticsheetsdirect.co.uk

The products must be returned to us at: CDM Retail Displays Ltd, 9 the I.O. Centre, Nash Road, Park Farm, Redditch, Worchestershire, B98 7AS at your own cost. The products must be unused, in new condition and protective coverings intact.

Providing the returned products comply with this returns policy we will issue a refund in 30 days. If the products do not comply with the returns policy we will notify in writing accordingly.