Last updated: February 2026
Plastic Sheets Direct is a trading name of CDM Plastics Limited, registered in England and Wales (Company No. 07932009), with its registered office at Unit 9, The I.O. Centre, Nash Road, Park Farm, Redditch, B98 7AS.
We are the data controller responsible for your personal data.
This policy explains how we collect, use, and protect your personal information when you use our website.
Website: https://www.plasticsheetsdirect.co.uk
INFORMATION WE COLLECT
When you use our website, we may collect personal data including your name, billing address, delivery address, email address, telephone number, and order details.
Payments are processed securely by Stripe. We do not store full card details on our servers.
If you create an account, we store your login details and order history.
If you contact us, we store the information you provide in order to respond to your enquiry.
We also collect technical information such as IP address, browser type, pages visited, and device information through analytics tools.
HOW WE USE YOUR INFORMATION
We use your personal data to process and deliver orders, manage payments and refunds, provide customer support, communicate about orders, improve our website and services, detect fraud, comply with legal obligations, and measure marketing performance.
Where you have provided consent, we may use your data for marketing communications. You can unsubscribe at any time.
LEGAL BASIS FOR PROCESSING
Under UK GDPR, we rely on the following lawful bases:
Contract performance when processing orders and payments.
Legal obligation for accounting and tax records.
Legitimate interest to operate and improve our website and services.
Consent for marketing communications and non essential cookies.
ECOMMERCE PLATFORM
Our website is powered by WooCommerce, a WordPress ecommerce platform. Information you provide during checkout is stored securely within our website hosting environment and database.
Access to this information is restricted to authorised personnel only.
PAYMENTS
Payments are processed by Stripe Payments Europe Ltd. Stripe processes payment information securely in accordance with PCI DSS requirements.
Stripe may collect personal data including payment details, IP address, and transaction information in order to process payments and prevent fraud.
Stripe privacy policy: https://stripe.com/privacy
ANALYTICS
We use Google Analytics to understand how visitors use our website and to improve performance.
Google Analytics collects information such as pages visited, time on site, device information, and anonymised IP data.
Google privacy policy: https://policies.google.com/privacy
ADVERTISING AND TRACKING
We use Google Ads tracking technologies, including the Google Ads conversion tag and remarketing tools, to measure advertising performance and show relevant ads.
This may involve cookies being placed on your device.
Google advertising privacy information: https://policies.google.com/technologies/ads
COOKIES
Cookies are small text files stored on your device when you visit our website.
We use cookies for essential website functionality, shopping basket operation, analytics measurement, and advertising performance.
You can control cookies through your browser settings or via our cookie consent banner.
Disabling essential cookies may affect website functionality.
DATA RETENTION
We retain order information for six years to comply with UK tax and accounting requirements.
Customer account information is retained until the account is deleted.
Analytics and advertising data are retained according to Google’s configured retention settings.
Marketing consent records are stored until consent is withdrawn.
DATA SHARING
We share personal data only when necessary with trusted service providers including payment processors, delivery companies, website hosting providers, analytics providers, and fraud prevention services.
We do not sell personal data.
INTERNATIONAL DATA TRANSFERS
Some providers such as Google and Stripe may process data outside the United Kingdom. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are used.
YOUR RIGHTS
Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, object to processing, request restriction of processing, request data portability, and withdraw consent.
To exercise your rights, contact us at:
sales@plasticsheetsdirect.co.uk
You also have the right to complain to the Information Commissioner’s Office.
DATA SECURITY
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
Our website uses SSL encryption and secure payment processing.
POLICY UPDATES
We may update this policy from time to time. The latest version will always be published on this page.